Cascade Terrace Post Acute

Cascade Terrace Post Acute Reviews

See what our patients and their families have to say

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Choosing the right skilled nursing facility for yourself or someone you care about can feel like a big decision. You don’t have to rely solely on what we say about Cascade Terrace Post Acute—explore our collection of testimonials to see why so many residents and families give us top ratings. Discover what sets Cascade Terrace Post Acute apart as a place focused on comfort, recovery, and compassionate care. If you’ve experienced our community as a resident, team member, or family member, we invite you to share your feedback with a review.

All Reviews

3.5

73 reviews

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Profile photo of Jimmy and Nicole Hall
Jimmy and Nicole Hall on Google
6 days ago

My father was placed here under hospice care, I absolutely judged the place by the location as it is situated in a part of town that appears pretty rough. I was very wrong about the facility itself. My father was genuinely cared for by every individual that has contact with him. Every member of staff was so kind and truly caring. I saw lots of fun activities when I visited and the residents all seems happy, content and very well cared for. Leah and Claudia were so kind and loving to my father. Every staff member even came to check on me and ask if I needed anything while I was visiting my father. I am so thankful for Cascade Terrace Post Acute for giving my father the best care possible for the time he was there. I would definitely recommend Cascade Terrace Post Acute!

Profile photo of Wanderingidiot “MidniteRose”
Wanderingidiot “MidniteRose” on Google
20 days ago

They have been carrying for my husband for quite a while, got him well enough to check out. They have been great, everyone there. I would recommend them to anyone looking for a place for themselves or family. Very impressed!

Profile photo of Rebel A. Russell
Rebel A. Russell on Google
22 days ago

I liked it very much. As a senior myself, I wouldn’t mind it if I had to go live there. Clean, neat, and well staffed, plus the food looked great! I had never been there before, was visiting a friend 🧡

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Vickie W on Google
23 days ago

This facility has gone downhill since my mother’s stay there a couple of years ago. At that time excellent attentive staff. Her entire stay. Excellent ( cook) food. She was there again in June 2026 for a short stay. Like what happened to your facility??? Food horrific. My mother who is mostly blind, incontinent. Wreak un able to walk was put in a room with a ALERT BUTTON that did not work. Which we were un aware of. Did not find out till next day. She there all night no one for bathroom no coffee no water/ she was to drink lots of water!! She arrived on a Monday and left Wednesday afternoon via an ambulance!! Does nobody read a chart that helps these people!! I would say not. You are going to sit a try of food etc in front of her and just walk off? I was informed a lot of. These facilities were bought out by a company from Utah. They came in a stripped them from a lot. Good staff. Good actual functioning T V’s and remotes that patients can operate. Also they are putting 3 beds in one room!!!!! So is it about care for your patients? Or $$$$$$$$? Sad. I highly do not recommend putting your loved one here.

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Kennedy Naquin on Google
41 days ago

Phenomenal staff and admin! Grateful for my experience there!

Profile photo of Ben Millard
Ben Millard on Google
2 months ago

Incredibly well-kept facility that provides 5-star premium care. I was shocked to witness the attention to detail the staff shows to ensure the best experience for the residents in their care. The administrator is very care-oriented and has a love for each patient that surpassed my understanding. I will definitely be recommending this facility to family and friends!

Profile photo of Sydney
2 months ago

They sent my grandmother to OHSU and the “charge nurse” told me she can’t help me. I had to give her the info to the case manager who has been trying to call them this morning. I called reception to see if I could speak to someone else and she told me wait til Monday and hung up on me… if you guys can’t handle dementia patients don’t accept them?

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Danny Dobra on Google
7 months ago

Jessica, Jeanette, and Alexia are absolutely fantastic to work with! I’ve had the pleasure of working closely with them for the last 6 years and they are all top notch. They are responsive, person centered, and have a heart for service. I can’t recommend them enough! Wonderful group of people.

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tracy niles on Google
8 months ago

There are some of the most caring staff out there who love what they do. Management and floor staff make sure that your stay is a good experience. Caring, compassion and comfort are always #1.

Profile photo of Deandro Kent Shavers
Deandro Kent Shavers on Google
9 months ago

They seem pretty attentive to the residents there and they are taking good care of my uncle, but there are a few of them that are slow with the administering of meds, because my uncle had said that he had to ask several times for his meds before they would give it to him.

Profile photo of Diane Schwartzkopf
Diane Schwartzkopf on Google
9 months ago

The therapy team here is amazing. Working with Jenny was great I’m only a week and a half post knee replacement surgery and they’re helping me so much and they’re so positive and so patient. If you need therapy, I highly recommend you go see these guys. I really can’t believe how far I’ve come already and I know it’s because of their diligence and making sure I’m doing what I’m supposed to do and doing it right.

Profile photo of Lori goodlow
Lori goodlow on Google
9 months ago

I’m a patient here being discharged today at cascade terrace and I was impressed with the therapy department feeling like I actually did something with my body and feel so much stronger. The team here was amazing to work with. Loved working with Christian, Jenny, Elynn helping me break my fears of going up and down curbs and I feel like I can do that better. The kitchen had a bomb chef salad too.

Profile photo of Angie Parker
Angie Parker on Google
10 months ago

Everyone was excellent, kind, caring & courteous! The therapy team is Justin, Kendra, Kenny, Christian, Christina, Jenny & Elynn are awesome!

Profile photo of Joel Morris
Joel Morris on Google
10 months ago

I was admitted to CASCADE TERRACE POST ACUTE 10/14/25 to 11/03/25, for rehabilitation after I broke my femer. The staff were nice and attentive. I had some issues with a resident hounding me for cigarettes, and calling me names when I told him no numerous times, so I told the staff. Otherwise my stay was mostly pleasant.

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Jane Mckay on Google
10 months ago

Employees here are amazing, patients and families are loved and well cared for. You couldn’t ask for a more dedicated group of professionals. Highly recommend!

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joe ray on Google
10 months ago

This place is very gross and please anyone that disputes this just ask to take a tour by contacting the admissions coordinator. I suggest just dropping in and ask for Blake because he’s acutely aware of the filth, the smell and the danger to patients and employees this unkept building poses, in fact he is always in his office usually with the door shut do to the smell and not wanting to be visited by patients uninvited. When asking for Blake the administrator to take a quick tour please pay attention to the office staffs faces and mannerisms..I’m sure they will try and pawn you off to someone else for a tour or make you schedule a day further out so they can try and cover-up what they can, there’s no covering up the foul 24/7 unhygienic smell. Patients use call buttons that don’t register correctly due to the facilities WiFi not connecting to half the building so patients are not helped and miss needing medications and so on. I have attached a few pics of dangerous uneven floors and broken tiles patients and staff trip on and slip causing harm, but is covered up as something else. I’m sharing pictures of sunken in floors and floors so rotted the are mush under your feet and sharing pics of mold and filth. While visiting this facility take a look up at the ceiling and you can see areas they tried painting over mold stains, you’ll see ceiling tiles missing or crooked due to not fitting properly, you’ll see water stains from leaking ceilings, take a look. At the fire sprinklers and the thick rust that’s incased. I could go on.. please understand some of my pics cannot be shared with the public but beleive me I’ve shared with the proper authorities. These pictures and others of this facility have been found in FB groups and video on YouTube but its the communities responsibility to still share as much as possible and draw attention to this these folks live in our community and are vulnerable so lets show we care. SHARE SHARE SHARE

Business response 10 months ago

Thank you for sharing your concerns. We take all feedback seriously and are committed to maintaining a safe, clean, and respectful environment for our residents, staff, and visitors. Facility Improvements: We recognize that there are elements of our facility that are dated, however they all pass required codes and inspections. We are actively in the process of replacing all floors and other areas throughout the building to continue to improve safety and comfort. Fire Safety: Our fire suppression system has been inspected by certified external vendors and is confirmed to be in appropriate working condition. Wi-Fi Infrastructure: We’ve recently upgraded our Wi-Fi system to ensure better connectivity across the entire facility, including support for critical systems like call buttons. We encourage anyone with concerns to reach out directly to our team to discuss concerns. We also actively encourage anyone interested in our facility to schedule a walkthrough. Transparency and accountability are important to us, and we welcome constructive dialogue to continue improving our facility.
Profile photo of Alexander Villamizar
Alexander Villamizar on Google
11 months ago

Good place, the CNAs take very good care of the patients, excellent food for the residents, and good treatment of the staff

Profile photo of Veranette Takwi
Veranette Takwi on Google
12 months ago

Great facility with amazing staff who have empathy for people The meals are amazing!!!

Profile photo of Andrea kayy
Andrea kayy on Google
12 months ago

I was admitted on a Friday and wasn’t seen by PT until the following Monday for a PT evaluation. I was discharged by Emanuel hospital with my limitations and safety needs. I was left over the weekend without a walker. I am a 1 person assist with walker. I was diagnosed in the hospital with functional neurolocal disorder. Nobody assisted me with any care and I was left to do it on my own. I requested to talk to the nurse and let her know I needed a walker and what I needed for assistance by the CNA’s. She told me they couldn’t give me a walker or wheelchair without a PT evaluation. She then proceeded to tell me not to fall and left. It took forever at times to get my meds especially my nausea meds they were as needed, well over 2 Hours including my pain meds that day. That following morning the med aide came saying she had my morning meds and I asked what they were she rudely told me they were my morning meds and finally told me what I was taking.The following night they forced me to leave against my will the night before the nurse came to check my catheter because it wasn’t draining properly he told me it was fine and asked if I pulled on the tube, I told him no and that continued the rest of the night. He told me he would come back to check on me and just went home. That morning the day shift CNA came in and I let her know what was going on with my catheter and she went for help nobody came. I finally called the social worker and she got the DNS and nurse and they figured out my catheter wouldn’t flush and they sent me to the hospital to get help. The hospital found other medical issues going on. I returned to the facility and the night nurse from the night before came in my room saying my medical issue I was sent to hospital wasn’t the problem with my catheter, I reassured him that wasn’t the case. I let him know how he made me feel that my care I got from him wasn’t adequate or fair treatment and he just left me with my bladder retaining urine he dismissed my feelings and concerns and walked out. My husband came to the facility and brought my meds he went to talk to the nurse to let him know the care he provided was poor and unfair. My husband tried to talk to him in private so his coworkers didn’t hear. He said my husband threatened him by his frustration and called the cops. My husband waited for the police. The DNS of the facility told the cops she was discharging me and 86ing me and my husband off the property. The DNS and another nurse came into my room with a box and I asked what was happening she said hunny your leaving. I said why I didn’t do anything and the DNS said your husband isn’t on allowed on the property and started packing my things without my permission. I told her to stop and she instructed the nurse to finish packing my things and put them on the cart. I told her I need to be her to get stronger and she said hunny you don’t want to be here if your husband isn’t allowed and processed to push my things out on the cart. I had no choice but to follow my things outside. I asked her for the administrators phone because I have patient rights and she told me hunny you left against medical advice. I told her I absolutely didn’t do that you forced me out. This DNS told the police officer she was discharging me and trespassing me off the property before she pushed me out of the room. This was the most traumatic experience I have ever had regarding my health and well being. This place isn’t the place for anyone needing proper care and love from their medical providers or their loved ones.

Profile photo of Dago Franck-Nathan Kouassi
Dago Franck-Nathan Kouassi on Google
12 months ago

Great facility, with awesome team. The Cna and other staffs member very helpful.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.